Shipping policy

Last updated: September 21, 2026

Shipping destinations
We ship to the United States only. We are not able to deliver to other countries at this time.

Where your order ships from
Our pieces are made and dispatched from our studio in China. Your parcel is handed to an international carrier for the overseas leg and delivered to your address by USPS within the United States.

Processing time
All orders are processed within 2-3 business days of purchase. You will receive a shipping confirmation email with tracking information once your order ships.

Delivery times
Most U.S. orders arrive within 7-14 business days of dispatch. Deliveries to Alaska, Hawaii and remote areas may take a little longer. Tracking is provided for every order.

Shipping rates
Free standard shipping on U.S. orders over $250. Orders under $250 are charged shipping calculated at checkout.

Customs and duties
Duties and import charges for U.S. deliveries are handled by us. You will not be asked to pay any additional customs fee on delivery.

Changes and cancellations
If you need to cancel or change your order, please contact us at cs@yuendesign.com before your order ships. We will do our best to accommodate your request. Once an order has shipped, it can no longer be cancelled or changed.

Contact
For questions about your shipment, contact us at cs@yuendesign.com.